Privacy Policy & KVKK Disclosure Notice

Privacy Policy & KVKK Disclosure Notice

Last Updated: September 2026

At Agean Cymbals, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, purchase our products, submit an application or form, communicate with us through social media, or otherwise interact with Agean Cymbals.

1. Data Controller

Your personal data is processed by:

Legal Company Name: Kırmızıgül Müzik Aletleri Paz. San. Tic. Ltd. Şti.
Brand: Agean Cymbals
Address: Fatih Mah. 233. Sokak No:16/A Esenler İstanbul 34225
E-mail: info@ageancymbals.com
Website: ageancymbals.com

For the purposes of Turkish data protection legislation, including the Turkish Personal Data Protection Law No. 6698 (“KVKK”), the company identified above acts as the data controller where applicable.

2. Personal Data We May Collect

Depending on how you interact with us, we may collect and process the following categories of personal data:

  • Full name
  • E-mail address
  • Telephone number
  • Billing and shipping information
  • Company information
  • Delivery address
  • Social media usernames and profile information
  • Website and social media links
  • Information provided through contact forms
  • Information provided through Artist Program applications
  • Product preferences and purchase-related information
  • Customer service communications
  • Information contained in messages or inquiries sent to us
  • Technical information relating to website usage
  • IP address and device/browser information, where applicable
  • Cookie and similar technology data, where applicable

We only request information that is reasonably necessary for the relevant purpose.

3. How We Collect Personal Data

We may collect personal data through:

  • Our website
  • Online forms
  • Product orders and purchases
  • E-mail communications
  • Customer service communications
  • Artist Program applications
  • Social media platforms
  • Advertising and lead-generation forms
  • Direct communications with our company
  • Cookies and similar technologies, where applicable
  • Business partners and authorized service providers, where legally permitted

Personal data may be collected electronically or through other lawful methods.

4. Purposes of Processing Personal Data

We may process personal data for specific and legitimate purposes, including:

  • Processing and fulfilling orders
  • Delivering products
  • Providing customer support
  • Responding to inquiries and requests
  • Communicating with customers and business partners
  • Managing Artist Program applications
  • Evaluating applications for our Artist Program
  • Managing distributor, dealer and business relationships
  • Providing information about our products and services
  • Managing warranty and after-sales services
  • Improving our website, products and services
  • Managing our business operations
  • Preventing fraud, abuse or unauthorized activities
  • Meeting legal and regulatory obligations
  • Protecting our legal rights and interests
  • Managing marketing and advertising activities where legally permitted

Personal data will not be processed for purposes that are incompatible with the purpose for which it was originally collected, unless permitted by applicable law.

5. Legal Bases for Processing

Depending on the nature of the processing activity, personal data may be processed on the basis of one or more legal grounds permitted under applicable data protection legislation.

Under Turkish law, these may include, where applicable:

  • Processing that is explicitly provided for by law
  • Processing necessary for the establishment or performance of a contract
  • Processing necessary for compliance with a legal obligation
  • Processing necessary for the establishment, exercise or protection of a right
  • Processing necessary for legitimate interests, provided that the fundamental rights and freedoms of the relevant individual are not adversely affected
  • Where applicable, the explicit consent of the relevant individual

The applicable legal basis depends on the specific processing activity. Where processing requires consent, consent will be obtained separately where required by applicable law.

6. Marketing Communications

Where permitted by applicable law, we may use contact information