Privacy Policy & KVKK Disclosure Notice

Last Updated: September 2026

At Agean Cymbals, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, purchase our products, submit an application or form, communicate with us through social media, or otherwise interact with Agean Cymbals.

1. Data Controller

Your personal data is processed by:

Legal Company Name: Kırmızıgül Müzik Aletleri Paz. San. Tic. Ltd. Şti.
Brand: Agean Cymbals
Address: Fatih Mah. 233. Sokak No:16/A Esenler İstanbul 34225
E-mail: info@ageancymbals.com
Website: ageancymbals.com

For the purposes of Turkish data protection legislation, including the Turkish Personal Data Protection Law No. 6698 (“KVKK”), the company identified above acts as the data controller where applicable.

2. Personal Data We May Collect

Depending on how you interact with us, we may collect and process the following categories of personal data:

  • Full name
  • E-mail address
  • Telephone number
  • Billing and shipping information
  • Company information
  • Delivery address
  • Social media usernames and profile information
  • Website and social media links
  • Information provided through contact forms
  • Information provided through Artist Program applications
  • Product preferences and purchase-related information
  • Customer service communications
  • Information contained in messages or inquiries sent to us
  • Technical information relating to website usage
  • IP address and device/browser information, where applicable
  • Cookie and similar technology data, where applicable

We only request information that is reasonably necessary for the relevant purpose.

3. How We Collect Personal Data

We may collect personal data through:

  • Our website
  • Online forms
  • Product orders and purchases
  • E-mail communications
  • Customer service communications
  • Artist Program applications
  • Social media platforms
  • Advertising and lead-generation forms
  • Direct communications with our company
  • Cookies and similar technologies, where applicable
  • Business partners and authorized service providers, where legally permitted

Personal data may be collected electronically or through other lawful methods.

4. Purposes of Processing Personal Data

We may process personal data for specific and legitimate purposes, including:

  • Processing and fulfilling orders
  • Delivering products
  • Providing customer support
  • Responding to inquiries and requests
  • Communicating with customers and business partners
  • Managing Artist Program applications
  • Evaluating applications for our Artist Program
  • Managing distributor, dealer and business relationships
  • Providing information about our products and services
  • Managing warranty and after-sales services
  • Improving our website, products and services
  • Managing our business operations
  • Preventing fraud, abuse or unauthorized activities
  • Meeting legal and regulatory obligations
  • Protecting our legal rights and interests
  • Managing marketing and advertising activities where legally permitted

Personal data will not be processed for purposes that are incompatible with the purpose for which it was originally collected, unless permitted by applicable law.

5. Legal Bases for Processing

Depending on the nature of the processing activity, personal data may be processed on the basis of one or more legal grounds permitted under applicable data protection legislation.

Under Turkish law, these may include, where applicable:

  • Processing that is explicitly provided for by law
  • Processing necessary for the establishment or performance of a contract
  • Processing necessary for compliance with a legal obligation
  • Processing necessary for the establishment, exercise or protection of a right
  • Processing necessary for legitimate interests, provided that the fundamental rights and freedoms of the relevant individual are not adversely affected
  • Where applicable, the explicit consent of the relevant individual

The applicable legal basis depends on the specific processing activity. Where processing requires consent, consent will be obtained separately where required by applicable law.

6. Marketing Communications

Where permitted by applicable law, we may use contact information to communicate with you about:

  • Agean Cymbals products
  • New product releases
  • Promotions and campaigns
  • Artist Program opportunities
  • Events and exhibitions
  • Company news
  • Other relevant Agean Cymbals activities

Where applicable, you may withdraw your consent or opt out of marketing communications at any time by contacting us or using the unsubscribe mechanism provided in the relevant communication.

7. Artist Program Applications

If you apply to the Agean Cymbals Artist Program, we may process information such as:

  • Name
  • E-mail address
  • Telephone number
  • Instagram username
  • YouTube channel
  • Website and other social media profiles
  • Current cymbal brands and equipment
  • Information about your musical activities
  • Frequency of performing or playing drums
  • Information you provide regarding your interest in the Artist Program

This information may be used to evaluate and manage your application, communicate with you and administer the Artist Program.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide and improve website functionality, understand website usage, remember preferences and, where applicable, support analytics and advertising activities.

The types of cookies used and their purposes may vary depending on the services and technologies implemented on our website.

Where required by applicable law, appropriate consent mechanisms will be provided.

9. Sharing of Personal Data

We may share personal data, where necessary and legally permitted, with:

  • Authorized Agean Cymbals employees and representatives
  • Logistics and shipping providers
  • Payment and financial service providers
  • Website hosting and technical service providers
  • E-commerce and technology service providers
  • Customer relationship and communication service providers
  • Advertising and lead-generation platforms
  • Professional advisors and service providers
  • Authorized distributors or business partners where necessary
  • Public authorities and governmental institutions where legally required

Personal data will only be shared for specific purposes and to the extent necessary for the relevant activity.

10. International Data Transfers

Some of the technology, communication, advertising, hosting or other service providers used by Agean Cymbals may operate outside Türkiye.

Where personal data is transferred internationally, such transfers will be carried out in accordance with applicable data protection legislation and the applicable safeguards and requirements.

11. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, to provide the relevant service, to comply with legal obligations, to resolve disputes and to protect our legitimate business interests.

Different categories of personal data may be retained for different periods depending on the purpose and applicable legal requirements.

When personal data is no longer required, it will be deleted, destroyed or anonymized in accordance with applicable legislation.

12. Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

13. Your Rights Under KVKK

Under Article 11 of the Turkish Personal Data Protection Law No. 6698 (“KVKK”), individuals whose personal data is processed may have the right to:

  • Learn whether their personal data is being processed
  • Request information about the processing of their personal data
  • Learn the purpose of processing and whether the data is used in accordance with that purpose
  • Learn the third parties to whom personal data is transferred
  • Request correction of incomplete or inaccurate personal data
  • Request deletion or destruction of personal data where the applicable legal requirements are met
  • Request notification of corrections, deletions or destruction to third parties to whom personal data has been transferred, where applicable
  • Object to certain processing activities where the applicable legal requirements are met
  • Exercise other rights provided under applicable legislation

14. How to Exercise Your Rights

If you wish to exercise your rights or ask questions about the processing of your personal data, you may contact us using the information below:

Legal Company Name: Kırmızıgül Müzik Aletleri Paz. San. Tic. Ltd. Şti.
Address: Fatih Mah. 233. Sokak No:16/A Esenler İstanbul 34225
E-mail: info@ageancymbals.com

Your request will be evaluated and handled in accordance with applicable data protection legislation.

15. Third-Party Websites and Services

Our website or communications may contain links to third-party websites, social media platforms or other services.

Agean Cymbals is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology or applicable legislation.

The updated version will be published on this page together with the relevant “Last Updated” date.

17. Contact Us

If you have any questions about this Privacy Policy or the processing of your personal data, please contact:

Agean Cymbals
Legal Company Name: Kırmızıgül Müzik Aletleri Paz. San. Tic. Ltd. Şti.
Address: Fatih Mah. 233. Sokak No:16/A Esenler İstanbul 34225
E-mail: info@ageancymbals.com
Website: ageancymbals.com