Agean Cymbals Warranty Information
With the exception of Splash cymbals and new silent cymbals from R series, all Agean Cymbals come with full 2 years warranty that is valid from the date of purchase.
Should you encounter any problems with your cymbals, please follow the steps below and include the details when contacting us;
1. Verify your date of purchase – it needs to be less than 2 years otherwise the warranty will have expired.
2. Please specify the exact nature of the problem you are experiencing with your cymbal.
3. Using a felt-tip pen (CD marker), you should highlight the damaged/problematic area of the cymbal (if applicable) before returning the cymbal to the Agean distributor or store you purchased from.
4. The warranty does not cover misuse (beit accidental) of the cymbal;
If a crack appears along the lathing lines of the cymbal (running along in the same direction as the lathed lines), then this would fall under the scope of your warranty.
If a crack appears cutting through the lathed lines of the cymbal (crack from edge of cymbal towards the bell – cutting through the lathed lines), then this would fall outside the scope of your warranty as this damage would be caused from misusage.